Refund & Return Policy

Due to the nature of prescription medications, refunds and returns are handled carefully to comply with safety and legal standards.

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Eligible Refunds:

• Orders containing unopened, verified medications
• Prescription verification errors or processing mistakes
• Defective or damaged packaging upon receipt

Non-Refundable Items:

• Opened or partially used medications
• Orders that violate prescription or local laws
• Changes in personal preference or dosage adjustments

Refund Process:

1. Contact support within 3 days of delivery
2. Provide order details and reason for refund
3. Follow return instructions from our pharmacy team

Processing Time:

• Refunds are typically processed within 7–10 business days after verification of eligibility
• Original payment method will be credited

Important Notes:

Compliance with all regulatory standards is required for all returnsRefund & Return Policy

Refunds will not be issued for orders shipped without valid prescriptions